top of page

Refund and Cancellation policy

**Effective Date:17-09-2023**
 

At Visa Runway, we are committed to providing high-quality services at incredibly low costs to our valued customers. As part of our effort to keep our services affordable, we have established the following refund and cancellation policy. Please read this policy carefully before making a purchase.
 

 1. Refund Eligibility

Visa Runway offers a 100% refund policy if the order processing has not been started. Our process starts within 12 hours of payment.Once the work on your order has begun by our team, we cannot offer a refund. If you want to cancel order after placing it,you have to do it within next 12 hours of payment completion.

 2. Understanding Our Pricing

We take pride in offering competitive prices that allow us to serve a wide range of customers. Our low-cost model enables us to maintain these prices while delivering high-quality services. To ensure our commitment to affordability, we strictly enforce our refund policy once work has commenced.

 3. Cancellation of Services

If you wish to cancel your services, please be aware of the following:

- **100% Refund Eligibility:** You are eligible for a full refund if your order processing has not yet commenced.

- **No Refund After Commencement:** Once our team has initiated work on your order, we are unable to provide a refund.
 

 4. Exceptional Circumstances

While our general policy is to offer refunds only before order processing begins, we understand that there may be exceptional circumstances. In such cases, we will review requests on a case-by-case basis. If you believe you have an exceptional circumstance that warrants a refund after work has started, please contact our customer support team at visarunwayservices@gmail.com.
 

 5. Modifications to Services

Visa Runway reserves the right to modify or discontinue any of its services, in whole or in part, at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of our services.
 

6. Contact Us

If you have any questions or concerns regarding our refund and cancellation policy or any other matter, please contact us at [insert contact information]. Our customer support team is here to assist you and address any inquiries you may have.

By using the services offered by Visa Runway, you acknowledge that you have read, understood, and agreed to this refund and cancellation policy.

Thank you for choosing Visa Runway for your service needs. We appreciate your business and look forward to serving you.

Shipping and Delivery Policy

**Effective Date: 17-09-2023**
 

At Visa Runway, we are dedicated to providing you with a seamless and efficient experience for your visa procurement needs. As an online service provider, we deliver your visa directly to your inbox electronically. This Shipping and Delivery Policy outlines our process for delivering visas to ensure you receive your documents promptly.
 

 1. Electronic Delivery

Visa Runway primarily offers visa procurement services through online channels. This means that we deliver your visa documents electronically to the email address you provide during the application process. Electronic delivery ensures a quick and convenient process for our customers.
 

 2. Delivery Timeline

Our goal is to process your visa application as swiftly as possible. The exact delivery timeline may vary depending on the specific visa type, destination country, and the processing time required by the relevant government authorities.

Once your visa application has been successfully processed and approved, we will send your visa documents directly to your inbox. You will receive an email notification containing your visa documents as attachments. Please note that delivery times may vary, and it is essential to check your email regularly, including your spam or junk folders, to ensure you receive your documents promptly.
 

3. Accuracy of Information

To ensure a smooth and timely delivery process, please make sure that the information provided during the application process is accurate and up-to-date. Any inaccuracies or discrepancies in the provided information could lead to delays or issues with the delivery of your visa documents.

4. Notification and Confirmation

Upon successful delivery of your visa documents to your email address, we will send you a confirmation email. This email will serve as proof of delivery and will include essential details, such as the type of visa, visa validity dates, and any additional information required for your travel plans.
 

5. Contact Us

If you encounter any issues with the delivery of your visa documents or have questions about the process, please contact our customer support team at [insert contact information]. We are here to assist you and address any inquiries or concerns you may have.
 

 6. Disclaimer

Visa Runway is committed to delivering your visa documents promptly and accurately. However, we are not responsible for any delays, issues, or consequences related to factors beyond our control, such as government processing times, embassy or consulate actions, or disruptions in email delivery services.
 

By using the services offered by Visa Runway, you acknowledge that you have read, understood, and agreed to this Shipping and Delivery Policy.
 

Thank you for choosing Visa Runway for your visa procurement needs. We appreciate your trust in our services and look forward to assisting you with your travel plans.

bottom of page